Manitoba Hydro says more and more customers are struggling to pay their energy bills – Winnipeg

The number of Manitobans falling behind on their hydro bills is growing rapidly.

According to Manitoba Hydro, backlogs have increased over the past two months from approximately 78,000 customers to 80,000 customers, a 3% increase in cases.

“Well, we’ve seen the total arrears and that includes not only residential accounts but also commercial accounts,” Manitoba Hydro spokesman Scott Powell told 680 CJOB Friday afternoon.

Read more:

Office workers expected to return to downtown Winnipeg this spring

“The total increase is about $5 million in that arrears figure.”

Hydro says they offer a number of financial support programs when money is a little tight.

Read more:

Manitoba Hydro Seeks Higher Interim Rates to Reduce Capital Project Debt

The story continues under the ad

“We have our customer arrears support plan, which we can work with customers to provide an easy-to-manage monthly payment,” Powell said.

“Basically, we update them on their monthly bills, then set up a payment plan on the outstanding balance, and have people call us to set that up.

Read more:

Rising Food and Fuel Prices Impact Manitoba Organizations

“The other thing we encourage all customers to do is to really consider getting involved in our equal payment program, and that’s where we take your energy costs from both the gas and oil side. electricity and that they are averaged.”

Click to play video:

Electricity bills expected to rise in new year: Manitoba Hydro

Electricity bills expected to rise in new year: Manitoba Hydro – December 24, 2021

According to Powell, cutting off someone’s power is the last resort.

The story continues under the ad

Read more:

The Canadian dollar no longer rises with oil prices, adding to inflation

“We have a self-imposed moratorium. We don’t disconnect people from the fall until about mid-April,” he said. “It’s a life or death situation if you have electric heat.”

Hydro encourages its customers to contact Hydro whenever there is a financial problem.

Read more:

Restoring power to First Nations communities could take another month: Manitoba Hydro

“The best thing people can do if they have payment issues or are having trouble paying their bills is to contact us, either online, by phone, or by emailing our credit department,” he said. said Powell.

“The worst thing you can do is just ignore her and hope she goes away.”

Anyone who needs help paying their bills can go to Hydro payment help page or consult Efficiency Manitobathe website of.

Click to play the video: 'Cost of living in remote communities'

Cost of living in remote communities

Cost of living in remote communities

© 2022 Global News, a division of Corus Entertainment Inc.

Check Also

Will solve Delhi’s water crisis if elected to office in city polls: Congress

The MCD elections will take place on December 4 and the counting will take place …